QUESTIONS AND ANSWERS
How long does apartment standard and deep cleaning last?
80-100 sq.m apartment Standard cleaning lasts between 2 and 3 hours.
80-100 sq.m apartment Deep cleaning duration is between 3 and 4 hours.
What is the experience and competence of your employees?
Our employees have at least 2 or 3 years experience in cleaning and hospitality. Our cleaners are fully competent and trustworthy, and they highly value our customers privacy, personal priorities and private life.
Do you work on holidays and weekends?
We work at any time that is convenient for you, including weekends and holidays. We accept orders for holidays upon prior agreement only.
The standard order must be placed at least 3 day in advance. Urgent orders might be applicable by 1,5 price calculation coefficient.
How we calculate the service price?
The cleaning services price calculation depends on the type of service you choose (Standard or Deep cleaning), extra services, your apartment or house size and location (Riga center, Riga out of city center, Riga’s border or Jurmala). You can find more information at the “Prices” page.
What does the Standard cleaning include?
The Standard cleaning of the apartment or house includes: dry and wet cleaning of all open surfaces (without personal belongings) and eliminating dirt from furniture and home appliances removal excluding textiles. Kitchen appliances and furniture cleaning (outside). Floor dry and wet cleaning in all rooms without moving heavy furniture. Toilet and bathroom fixtures cleaning. Mirrors cleaning. Windowsills and interior doors handle cleaning and disinfection.
What does Deep cleaning consist of?
Apartment or house Deep cleaning includes: dry and wet cleaning of all open surfaces (without personal belongings) and eliminating dirt from furniture and home appliances removal excluding textiles. Kitchen appliances and furniture cleaning (outside & inside). Deep cleaning of kitchen appliances from grease and stains. Floor dry and wet cleaning in all rooms including “hard to reached” places. WC and bathroom fixtures cleaning. Dry cleaning of lighting fixtures. Mirrors cleaning. Windowsills and interior doors handle cleaning and disinfection. Cleaning under furniture and hard-to-reach places. Walls and ceilings cleaning in the toilet and bathroom. Tiles and tile seams cleaning. Cupboards and wardrobes cleaning (outside & inside).
What additional services can be ordered?
Additionally, you can order windows cleaning, dish washing, furniture dry cleaning, tiles deep cleaning, cleaning of surfaces with a steam generator followed by disinfection of surfaces, cleaning before and after celebrations and festivities, regular express cleaning of premises on a contract basis.
Can the chemical cleaning products be smelled after cleaning?
No. All scents of chemical cleaning products air out within half an hour or an hour after processing of surfaces.
Do chemical cleaning products have a strong scent?
No, chemical cleaning products have a light scent (mainly a citrusy and fresh aroma). We also use products without aromas. The benefit of these cleaning products is that they do not cause allergies and are completely harmless for humans and pets. The sanitary area cleaning products may be an exception. Usage of cleaning products is coordinated and adjusted according to the client’s preferences.
Are there any discounts for loyal clients?
Yes, we conclude agreements with our loyal customers for agreeable prices and favourable conditions. The discount system depends on the frequency of cleaning premises per calendar month.
What is a promo code, how does it work and how can I get it?
A promo code is a secret word that gives you the opportunity to get an individual discount for services of our company or a discount for special offers. By entering the special promo code in the “Promo code” field in our webpage, the client gets a 10 to 25% discount. The promo code is allocated to every client individually when concluding an agreement for services, or sent to client when visiting our website, our Facebook page, from our cooperation partners and by choosing one of the special offers within a specific promo.
If you have any questions about us and our services, please contact us!
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